supacustom recognises the need to protect your personal information.

What Information Do We Collect?

When becoming a registered customer of supacustom you may be asked to supply personal information such as your:
name;
address;
telephone number; and
e-mail address.
supacustom may also conduct surveys or market research and may seek information. These surveys will provide supacustom with information that allows improvement in the types and quality of the products and service offered to you, and the manner in which those products and services are offered.

Personal Identification

Every time you use supacustom information is collected by our service. Types of information include:
The date and time of your visit to our website and program;
Your IP address;
The web pages you access; and
The type of browser and operating system you are using.
The information that will be collected gives supacustom details about how the website will be used including the frequency and duration of visits, and which web pages you have accessed on our site. The information we collect will not personally identify the individual user.

Your responsibilities

supacustom may provide you with a username and password to access the supacustom website. You are solely responsible for maintaining the security of your username and password at all times.

Your option not to provide your personal information

Giving your personal information to us is absolutely optional, however if you do not provide it we may not be able to contact you or give you access to certain benefits. Whenever it is optional for you to provide information, we will make this clear to you. By providing your personal information you are deemed to have consented to the use and disclosure of that information as outlined in this privacy policy.

supacustom may run competitions or offer added benefits to you and we may ask you to provide us with your personal details for these purposes. Giving this information to us is absolutely optional, however if you do not provide it we may not be able to contact you or give you access to those benefits. Whenever it is optional for you to provide information, we will make this clear to you. Members have the right to opt out of these additional communications and can do so by requesting this in writing to supacustom.

Use and Disclosure of Information

Your personal information, including your e-mail address, will be used for two primary purposes. First it will be used to ensure the proper functioning of the supacustom website. Secondly, it will be used for marketing, planning, product development and research requirements of supacustom.

Specifically, supacustom will not use or disclose or permit the use or disclosure of personal information that could be used to identify an individual member in any circumstances except:

(a) to ensure the proper functioning of the supacustom website in relation to the member in question (for example, to confirm membership and acceptance of the Terms and Conditions, to seek the member’s views on the operation of the supacustom Website in order to improve member service, and to communicate promotional offers and special events.

(b) to provide you with goods or services you order or other information you request.

(c) supacustom is required or authorised by law or if it is reasonably necessary to enforce the law or the information is necessary for the establishment, exercise or defence of a legal claim;

(d) there are reasonable grounds to believe that disclosure is necessary to prevent a threat to life or health; or

(e) you have given express consent to supacustom for a particular purpose.

supacustom will never sell, distribute, rent, licence, disclose or reveal, share or pass the information onto any third parties, other than those who are contracted to supacustom to assist supacustom to perform its business functions.

How to Contact Us

If you have any concerns or questions, please send any questions or queries to ross@supacustom.com

supacustom reserves the right to modify or amend this Statement at any time.